Privacy Policy

Relumins Skin Care & Pharma ("Relumins", "we", "us") respects your privacy. This page explains what we collect when you use reluminsbd.com, why we collect it and how we look after it.

Information we collect

Order details - your name, phone number, delivery address and, if you give one, your email address. We need these to deliver your order and to contact you about it.
Account details - the mobile number you verify with a one-time SMS code when you start an order.
Usage data - basic technical information such as your browser type and the pages you visit, collected through cookies and analytics tools to keep the site working and to improve it.

How we use it

To process, deliver and support your orders.
To send order confirmations and delivery updates by SMS or email.
To answer your questions and handle returns or complaints.
To improve our products, website and service.

Sharing

We share your details only with the people who help us fulfil your order - for example delivery couriers and payment providers - and only what they need. We do not sell your personal information.

Security and retention

We keep your information on secured systems and only for as long as we need it to serve you or meet legal and accounting obligations.

Your choices

You can ask us to correct or delete the personal information we hold about you at any time by contacting us using the details on our Contact page.

Changes

We may update this policy from time to time; the latest version is always on this page.